### Return Policy for Damaged Models

At Contrail Models, your satisfaction is our priority. If your model arrives damaged, please follow these steps for a hassle-free return:

1. **Inspect Upon Arrival**: Carefully check your model for any damage upon delivery.

2. **Contact Us**: Notify us within 7 days of receiving the damaged item. Please send an email to [support@contrailmodels.com] with your order number and photos of the damage.

3. **Return Instructions**: We will provide you with instructions on how to return the damaged item.

4. **Replacement or Refund**: Once we receive the returned model, we will either send you a replacement at no additional cost or issue a full refund, based on your preference.

5. **Packaging**: Please return the item in its original packaging to ensure safe transit.

We appreciate your understanding and are here to assist you with any questions! Thank you for choosing Contrail Models.